Brand manager pointing to an idea

Consumer Brands

Build a direct relationship with the people who buy you.

Consumer brands often sell through others and never meet their customers. Loyalty and partnerships help you change that.

The challenge

What we hear most often.

Every industry has its own version of the loyalty problem.

  • No direct contact

    Retailers own the customer relationship.

  • Channel motivation

    Retail staff recommend whatever is easiest to sell.

  • New markets

    Entering a new country means starting relationships from scratch.

Our approach

How we help in consumer brands.

These are the levers we usually start with. Not every business needs all of them.

Where we start

  • Channel incentives for retail partners and staff
  • Direct-to-consumer rewards and memberships
  • Co-branded campaigns with complementary brands
  • Market entry through local partners

Typical uses

Where programmes tend to land.

  • Food and beverage

    Consumer rewards and retailer incentives.

  • Personal care

    Co-branded partner campaigns.

  • Home and appliances

    Dealer and installer incentives.

Working in consumer brands?

Tell us about your business and the customers you want to keep.